Privacy Policy

Updated: Nov. 6, 2025

Introduction

At 4recovery.com, we deeply value your privacy. This Privacy Policy outlines clearly what information we collect, how we use it, and your choices regarding your information.

By using our website, you consent to this policy and our handling of your personal information as described here, subject to applicable law.

Scope

This Privacy Policy applies exclusively to our website at 4recovery.com and its users. Third-party links provided for convenience have their own privacy policies. We’re not responsible for third-party practices.

Updates

Changes to this policy will be clearly posted here. Please check regularly.

Contact

Questions or concerns: support@4recovery.com

Information We Collect

Information You Provide to Us

We collect only the information you voluntarily submit, such as:

Contact Information (name, email, phone numbers)
Feedback or Support Requests
User-Submitted Content (chat messages, posts, reviews)
Optional Identifying Information (usernames, roles, location, profile details)

We collect this data with your consent, for contractual reasons, and for legitimate business interests, primarily to support your use of our recovery chat and to connect you with human recovery coaches upon request.

Information Collected Automatically

Even without direct submission, we may collect technical and usage data, including:

IP addresses, browser details, device data
Navigation and interaction patterns (pages visited, clicks, timestamps)
Geo-location (IP-based only)

This information helps us optimize your website experience and maintain operational integrity.

Sensitive Information

Given the nature of our recovery-support service, sensitive information may be shared voluntarily by you, such as:

Health or recovery status
Personal or emotional disclosures made during chat interactions

We handle this sensitive information carefully and respectfully, solely to provide peer-based support or escalate support requests as needed. We do not use sensitive information for marketing purposes.

We use cookies (small files stored by your browser) to enhance your experience:

Essential cookies: Required for basic site functions.
Performance cookies: Analytics and usage tracking to improve our service.
Functionality cookies: To remember user preferences.

You can disable cookies via browser settings, but this may affect site functionality.

How We Use Your Information

Provide and enhance our recovery-support services
Facilitate human coach escalation at your request
Improve overall website experience and security
Ensure compliance with applicable laws and regulations

We do not sell your data or use it for targeted advertising.

Data Retention

Chat logs and personal data are stored securely and typically deleted or anonymized within 30 days unless required longer for legal or operational reasons.

Your Rights

You may request access, updates, or deletion of your data anytime by contacting:
support@4recovery.com

Security

We implement industry-standard safeguards to protect your data, but absolute security cannot be guaranteed. Protect your login credentials and devices accordingly.

Children’s Privacy

Our service is not intended for users under 13. We do not knowingly collect data from minors under 13.

Jurisdiction-Specific Notices

If you reside in states such as Colorado, Connecticut, Utah, Iowa, or Virginia, specific additional rights and notices outlined in state privacy laws apply to you. Please contact support@4recovery.com to exercise your rights or for any questions.

Contact

4recovery LLC
413 West 14th Street

New York, NY 10014

Suite 200

Email: support@4recovery.com